The Dipper absolutely has the BEST incense EVER!!! I used to but it at a smoke shop. The city of Centerville put them out of business :( After some research I found The Dipper. I've been purchasing my incense by phone, through "The Dipper". Their personnel are very helpful & friendly, which is SO appreciated!! The product never sends out black smoke when lighting, burns for a long time ("Big Sticks"). I am VERY happy with the Company & product & will remain a continual customer!!! THANK YOU ALL :)