General Info

DSI-ITI, LLC. is a technology company that specializes in automating corrections agencies. We have become the largest provider of software solutions to the corrections industry in this country by building a business practice focused solely on corrections. Our company offers a full range of client services, from business analysis and design to implementation services such as training, installation and data conversion. Additionally, we offer a full suite of post implementation support services such as a 24x7 help desk to service your needs 365 days a year. Exceptional support and service means that our customers stay with us for a very long time as evidenced by our ninety-seven percent customer retention rate. Our product line includes offerings for: prisons, jails, probation, parole, juvenile detention, and inmate telephones.Our company was founded in 1984. Over twenty-five years later, we have contracted one or more of our products in over 470 corrections agencies across the country. Over 17, 000 users manage their offenders with a DSI-ITI, LLC. application every day. We attribute much of our success to our policy of involving our users in the design phases of our application development process. The systems we create are designed by our user community. Their input is critical in enabling us to continually improve and enhance our products, while building a sense of product ownership among the communities we serve. Our company will be with you every step of the way through the life cycle of an automation project from analysis, design, delivery, change management, implementation, and delivery to training. We will become a true partner in your efforts to automate your agency.We are continually investing in new technology. This means that our products are always changing as your business practices and regulations change. Over thirty percent of our revenues are re-invested in research and development projects. Our promise is that we will only release new technology after it has been proven and tested. Annual upgrades give our user community the assurance that their software will continue to improve incrementally, supporting new technologies, new state and federal requirements and new requests for changes from your staff.Thank you for visiting our website. I hope that the information provided has convinced you that DSI-ITI, LLC. has the right experience and the right technology to qualify as a partner for your agency. Please do not hesitate to contact us to discuss further how we might assist your organization in your automation efforts.