Tuffy Auto Service Centers
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- Hours
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- Phone:
Main - 515-957-8223
- Address:
- 3345 8th St SW Ste A Altoona, IA 50009
- Categories
- Auto Repair & Service, Brake Repair
Contact Info
Reviews
06/21/12
I would highly discourage anyone from taking a vehicle to this shop. I spent $2,500 in repairs after the head gasket went out. I was guaranteed that everything had been fixed related to my vehicle's issues only to drive it off the lot, park it and have all the antifreeze unload from out under the vehicle. The vehicle was returned to the shop to get what was described as an air pocket/burp in the system taken care of. I was then informed that my water pump was the issue and that I would need to pay for that in addition to what I had already been charged. They refused to make their initial incompetent attempt at fixing my vehicle right with me and informed me that driving it off the lot would make the warranty on their work void, but were willing to just let me drive it off the lot. They do not stand behind their work and take advantage of the customer. Meanwhile I have been without my vehicle for 2 weeks.