I've gone to this cleaners a couple of times and had issues twice in the span of about 3 months. First time I took a shirt I had just received as a gift to have it cleaned and when I picked it up the threading was coming out, mind you this was a $60 Kenneth Cole dress shirt. The most recent event was that they put two holes into another $50 dress shirt and the only restitution they would over me was to give me a $15 credit on my next bill. After explaing I did not want a credit as I would not be retunring to this establishment and that I wanted cash as a replacement for my shirt they offered me $5.