Regular Hours:Extended Support Hours We have extended our in-house Support Center hours to allow more real-time support in non-business timeframes to help facilitate adding or working with new technologies. The Support Center hours have expanded from 8:30 a.m. - 5:30 p.m. EST to 7:00 a.m. - 7:00 p.m EST Monday through Thursday and 7:00 a.m. - 5:30 p.m. on Fridays.