I lost my Visa check card and it was extremely difficult to get the paperwork to People First for a replacement. They told me to fax, mail or drop off the form for a replacement. They're fax would not receive the form. I had our fax machine checked and it was fine. I could not leave work during the day when they were open and mail would take too long. They told me to drop it in the night box and it took them two days to retrieve it. Still, two weeks later and no replacement card. They're slow and do not have up to date communication technology.

I have been a member of People First for at least 20 years. I haven't dealt with a "regular" bank in that time. I have my checking, savings, direct deposit, Debit and Credit Cards and numerous car loans with them. I have ALWAYS been treated in a professional manner. I'm sorry that the other individual seemed to have a problem or issue with them. We may not have heard the whole story...

I applied for a personal loan online. I received a telephone voicemail message from a representative of People First. In the message I was asked to return the phone call. I called People First, and my call was answered by a voicemail system. I left a voicemail message indicating that I was returning a telephone call I received. I never received another telephone call back from People First. I must assume my application for credit was denied, however, I never received a formal denial of credit. I don't think People First really does put people first.