Kendrew's is a very nice facility. Lots of room. Lots of pool tables. The beer is rather inexpensive. The food is good. Their wings are great. But, I keep getting the feeling that they hate their customers, at least the non-regulars. I really like the place and keep trying it, hoping that they'll get it right, but time and time again, the customers get sighs when asking for refills, short choppy answers and a strain to get the attention of the wait staff. I could understand if it was just me, but it's fairly universal. I still go there, I still like the place and what it offers, but go in there with the expectation of sparse customer service and a feeling of imposing on the staff.