Very nice man at first -- he took my measurements and was pleasant enough. But awful fit -- at first the pants and suit were completely ill-fit -- uneven sleeves, slanted jacket, pants pockets popping out etc. Went for a re-fitting -- he told me i gained too much weight (i had gained 4 pounds since the prior fitting). The pants then came back as fat man pants -- HUGE legs and seat -- completely not the tapered look we had discussed. Finally returned it and requested a refund, which he only gave after i threatened to call the credit card company. BUT, despite assurances that the services were 100% guaranteed satisfaction, he refuses to refund the nearly $100 duty and freight cost -- and then offered to do a "special deal" on the suit that completely didn't fit in order to compensate me for the charge.COMPLETE HUSTLER -- DOESN'T KNOW HOW TO MEASURE AND/OR CUT A PROPER SUIT AND WILL DO ANYTHING JUST TO "SELL" AT THE END OF THE DAY. STAY AWAY!