Be advised, this company will make false promises. We have had to call them for 4 problems with the roof they did for us within the first 9 months of the job. On all four occasions, it took at least 2 phone calls to get somebody to check on the problem. Usually, we'd make contact with the first phone call, and we were told somebody would be there at a particular time to investigate the leak. When the time for the appt. came, we ended up waiting and waiting for 1-2 hours, and then called the company to see if someone was still planning on showing up. This phone call was met with a voicemail every time. 3 of the 4 times, we either had to call again the next day or somebody called us and said something came up. There was a new excuse every time from an emergency to someone showed up but nobody answered the door. I don't know why this company can't just make a phone call and say they are running late or not showing up at all than to stick their head in the sand.