Not client oriented. Could not pay with credit card at 7:30 pm dance class because no one available or knew how to complete credit card payment. Camera in studio does not show all of studio/dancers and was told they could not move it. Only way informed of when payment is due for various charges is by notice on dry erase board or by handout when you first sign up (Billing statements would be useful.) When daughter missed two classes due to being on crutches due to pulled hamstring was not asked WHY she missed classes but was just told that they had a waiting list of clients if she would not be attending. We canceled after a couple of months and will look for a more "user friendly" atmosphere.