DO NOT USE THIS COMPANY! This company is atrocious; the customer service is deplorable. The people respond as if they're robots (only worse) with a horrible attitude. Our alarms blared in the middle of the night, so we replaced the batteries, and today they sounded again. We explained how this aggravates my wife's medical condition (anxiety and spinal issues), and Brittany (a supervisor with a shift of Mountain Daylight Time 8:30 National office--operator 480) hung up on us after mockingly saying, "Have a great night!" after my wife was in tears begging for some kind of help. It astounds us how a company can allow their standards to be so low where the customer service would insult the customers and have the nerve to cut them off even though they're expressing their distress. Do NOT go with this company if you value any sense of quality and respect. We strongly hope that the person we spoke with is dealt with as she deserves; we have never encountered such an incompetent customer service person in all our years and are awestruck at the situation. We are incapable to EAT or SLEEP because of the terrible alarms!
All we can hope is that my wife doesn't go to the hospital because of this disgrace of a company; dissatisfied doesn't begin to describe this situation. If we could give it negative stars, we gladly would.