don't always pick up, I have had the barrels out there and they just go buy sometimes. and their pick up time is never the same. It varies from 8 a.m. to 6 p.m. I never know if they are comming to get it or not. But the service is OK. The worst part is the office hours they are never open when I am able to get into town to pay my bill. someone available during regular business hour like 9 to 5 or something simiIar would be great I Don't like to mail it in because I don't get a reciept and there has been times that the paymnet didn't get deducted until I went in there.