Customer service is really horrible. The nurse had snapped at an older woman that was having a hard time seeing the paperwork to fill it out. And then when the old woman apologied. She snapped at her again and said but i accept your apology. Wait is long. They treat you like you being there is a burden.

I've had sleep studies in several places. The Lone Star Sleep Laboratory's process is the most thorough I've ever had. The tech is not in your room but is in touch with you every minute. There is an intercom at the head of the bed. They use electrodes from you head to your toes and monitor that information all night. They pay attention to what is happening with you and their reports to the doctor are thorough. The facilities are very comfortable, the attitude relaxed, you can bring food if you come in at an earlier time. If appropriate, they fit you with the most comfortable cpap mask possible. There's no x-marine RT there trying to strap on a mask on you so tight it feels like you have a tourniquet on your head.